Quality Policy
At TWE Pty Ltd, we are committed to delivering superior quality products and services that meet or exceed our customers' expectations. Our dedication to quality is fundamental to all work undertaken and is the responsibility of all employees.
Our Quality Objectives:
- Customer Satisfaction: To achieve and maintain a high level of customer satisfaction through timely delivery and exceptional service.
- Continuous Improvement: To continually improve our processes, products, and services by implementing best practices in welding and fabrication.
- Compliance with Standards: To ensure all our work complies with relevant industry standards, including but not limited to accordance with the relevant ISO/AS/NZS Standards, customer requirements and/or the American Society of Mechanical Engineers (ASME).
- Employee Training: To provide ongoing training and support to our employees, ensuring they are qualified and up-to-date with the latest welding techniques and safety regulations.
- Safety and Environment: To maintain a safe workplace environment and operate in an environmentally responsible manner.
- Quality Management System: To uphold the integrity of our Quality Management System by adhering to documented policies and procedures.
Our Commitment:
- We will use only the highest quality materials and parts, ensuring traceability and compliance with specifications.
- We will engage in effective job planning and manage resources efficiently to prevent errors and minimize rework.
- We will conduct rigorous inspection and testing to ensure that all welds and fabrications meet the required quality levels.
- We will maintain detailed quality records and control documents to ensure transparency and accountability.
- We will address nonconformances promptly with corrective actions to prevent recurrence.
This policy will be regularly reviewed to ensure its continued suitability and effectiveness in meeting our quality objectives and the needs of our clients.
Jimmy Kim
Managing Director